This privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase on hydrostark.com (the "Site").
PERSONAL INFORMATION WE COLLECT
When you visit the site, we automatically collect certain information about your device, including information about your Web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual Web pages or products that you view, on Websites or search terms that you return to the site, and information about how you interact with the site. We refer to this automatically-collected information as"device information".
We collect device information using the following technologies:
– Cookies are small text files that websites place on your device to remember information like preferences, login status, and browsing activity. They help enhance your browsing experience by personalizing content, enabling smoother navigation, and providing data for analytics. Cookies can be temporary (session) or long-lasting (persistent) and are used to improve website functionality and tailor content to your needs.
– Log files track actions occurring on the site, and collect data including your IP address, browser type, Internet service provider, referring pages/output, and timestamps
– "Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the site
In addition, when you make a purchase or attempt to make a purchase through the site, we collect certain information, including your name, billing address, shipping address, and your payment information (including credit card numbers, email addresses, and phone numbers.) We refer to this information as "Order Information".
When we talk about "Personal Information" in this Privacy Policy, we are talking about both device information and order information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We generally use the order information that we collect to execute all orders placed through the site (including processing your payment information, arranging transportation, and providing invoices and/or order confirmations). Additionally, we use this order information to:
– Communicate with our customers ;
– Examine our orders to detect any potential risk of fraud;
– When this is in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the device information that we collect to help us detect potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers navigate and interact with the site, and to assess the success of our marketing campaigns, and advertising).
SHARING YOUR PERSONAL INFORMATION
We share your personal information with third parties to help us use your personal information, as described above. We also use Google Analytics to help us understand how our customers use the site.
To learn more about how Google uses your personal information, visit https://www.google.com/intl/en/policies/privacy/. You can also deactivate Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other demand or request lawful information we receive, or to protect our rights in any way whatsoever.
BEHAVIOURAL ADVERTISING
As stated before, your personal information is used to provide you with targeted advertising likely to interest you. For information, you can visit the following page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can disable targeted advertising by using the links below:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Also, you can disable more advertising services using the following website: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not change the collection of data from our site, or practices when we see a Do not track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us via the contact details below
In addition, if you are a European resident, we note that we process your information in order to fulfill contracts we might have with you (for example, if you place an order through the site), or continue our legitimate business interests listed above. In addition, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order on the site, we will maintain your order information for our records unless and until you ask us to delete this information
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational reasons, legal, or regulatory.
MINORS
The site is not intended for persons under 18 years of age.
CONTACT US
For more information about our privacy practices, if you have any questions, or if you would like to file a complaint, please contact us by e-mail at info@hydrostark.com.